Top 5 Signs Your Stairlift Needs Repair (and how Next Level Lifts can help)
Quick warning signs to watch for — and how we’ll get you moving safely again.
1) Constant beeping or not charging
What you’ll notice: Beeping at the charge point, battery icon flashing, slow starts.
Likely causes: Flat batteries, faulty charger/PSU, dirty or misaligned charge contacts, spur switch off.
2) Jerky or uneven travel
What you’ll notice: Starts/stops in small bursts, shuddering on corners.
Likely causes: Dirty rail, worn rollers/gear rack, low battery, motor brushes wearing.
3) Unusual noises (grinding, squealing, clunks)
What you’ll notice: New mechanical sounds during travel or at start/stop.
Likely causes: Worn bearings/rollers, loose fixings/brackets, gearbox wear.
4) Stops mid‑travel or intermittently
What you’ll notice: Cuts out partway up/down; moves again after adjusting seat/footplate.
Likely causes: Obstruction/safety edges, footplate or swivel switches, rail magnet/limit issues, loom faults.
5) Error codes or no power at all
What you’ll notice: Error number on display, dead handset/call‑send, key turns but nothing happens.
Likely causes: Control board faults, key/call switches, seat not fully latched, tripped supply.
Quick checks you can do safely
- Park the chair fully on its charge point and leave for 30–60 minutes.
- Ensure the key switch is on and the seat is locked in travel position.
- Clear the rail/footplate of any objects.
- Check the fused spur/socket is on; if the breaker trips, stop and call us.
When it’s urgent
Burning smell, repeated tripping, or someone stuck on the lift — call our 24/7 line immediately.